Patient Centered Care

Your initial visit to Nature Cures Clinic may need to be in person, the front desk will let you know if this is the case. By request, follow-up visits can be conducted by phone or virtually, using our secure video channel.

Patients have unlimited email contact with their Wellness provider team. However, if an email request is deemed too complicated for a response via email, the patient may be asked to schedule a phone, telemedicine, or in-person visit instead.

There is a 24-hour cancellation policy for all appointments with a Nature Cures Clinic doctor, health coach, or team member. Canceling within 24-hours will result in a $60 charge to the credit card on file. No-shows: If you do not show up to a phone, video/telemedicine, or in-person appointment without notifying the front desk, $60 will be charged to the card on file.

For many of our patients, we take on the role of a primary care physician. Because you can message us online during business hours, we are often able to take care of acute requests. For example, prescribing an antibiotic for a sinus infection. However, it is important to note the following: We do not fulfill an insurance company’s requirement for an in-network primary care physician. We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you will need to visit an ER or urgent care center.